Flashing PON light

[Anonymous]

Glad you're sorted but it may be useful for others if you could detail through which channel you were able to get Openreach involved.

[Seven1]

Hi, I’m pretty sure I’m having the same issue. How did you manage to reach out to openreach directly? They have no customer service for broadband installations AFAIK

[imjolly]

if you are a BT broadband customer you need to phone CS 03301234150 and report fault  have you check for problems in your area in case just not you with problems

[Seven1]

I’ve called EE/BT CS multiple times and have had no success. Been without working internet for over a month now. They can’t get anyone at Openreach to come and check the issue, just get told it’s been escalated every week. Very disappointing

[imjolly]

are you a BT broadband customer?

have you checked for outages in your area?

[WSH]

Start talking about your right to terminate and leave.  That should get them moving, although ultimately, even BT are dependent of Openreach getting their finger out.