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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: Flat should be listed for fibre but it isn’t in BT site


@Sunnyandkiran wrote:
Okay so there’s a problem then, so do I need to contact openreach?

Its up to your chosen Service Provider to contact Openreach, you cannot do it.

If you are placing an order with BT Retail, then they will do that for you. That should be the same for other providers, if they want you as a customer.

 

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Sage
Sage
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Message 12 of 12

Re: Flat should be listed for fibre but it isn’t in BT site

Is your flat listed on the Royal Mail site?

https://www.royalmail.com/find-a-postcode