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Message 11 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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That's just showing your attainable rate. Your actual rate won't improve until DLM releases the banding and that can take several weeks.

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Message 12 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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I understand. I've currently got 4/1 interleaving applied to the line. When that gets taken off though, things should be good. Wish there was a quicker way to change it but I can't afford to leave the line disconnected for 24hrs and I spoke to BT customer service who didn't seem to know what I was on about ¯\_(ツ)_/¯ 

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Message 13 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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Possibly because leaving the line disconnected for 24hrs won't change anything.

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Message 14 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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Exactly

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Message 15 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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Oh, I meant I'd spoken to see if I could get the DLM reset to zero interleaving. 

As for removing the modem 24hrs, a couple of other community posts here seemed to suggest that was an alternative to get them to clear whatever had been applied to the line

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Message 16 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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No idea where you got that idea from. DLM will require several weeks of line stability before it will do anything.

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Message 17 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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Fat chance of stability with noise on the line.

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Message 18 of 18

Re: Frequent Connection Failure (Line Stats + BT Wholesale check included)

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Again, it's not much. I was being picky. Checked my modem stats now I've made the change and there have been zero error seconds / resyncs in the past 2 days. As I understand it, from Kitz forums, those are the metrics DLM uses.

 

I'd say any hardware problems have been resolved now. It's just a waiting game 

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