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Newbie
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Full Fibre 300 - 500 Upgrade - Recent new customer

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Hi

Wonder if someone can help... I recently joined BT about a month ago and the fastest option I had then was Fibre 300 for £49.99 a month... I now see they are offering the Full Fibre 500 for the same price.  I spoke to someone online via chat and they said that the Value Team will be able to sort this out for me.

When I rang 150 from my phone, the person said that I could have that package but for £54.99... this doesn't seem right to me, seeing as I'm a recent new customer.  How can they offer this for new customers  but not honor it for recently joined customers on the 300 plan?

Cheers

 

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Newbie
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Re: Full Fibre 300 - 500 Upgrade - Recent new customer

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Ignore the above... I just rang them back and they did me a deal for the Fibre 900 for £7 more! Result 🙂
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