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Tianyu
Beginner

on ‎27-03-2023 12h40

998 Views
Message 1 of 5

Full Fibre 500 help

Hi, I am using Bt's Full Fibre 500, but I need to move now. Customer service says I can only change to Fibre 1; this internet speed is too slow for me, and I still want to keep my full fibre 500; what do I do?

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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage

on ‎27-03-2023 12h47

990 Views
Message 2 of 5

Re: Full Fibre 500 help

Stay where you are

If fibre is not available, there is nothing you can do.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎27-03-2023 13h28

965 Views
Message 3 of 5

Re: Full Fibre 500 help

enter your new address and post results remember to delete address when posting

https://www.broadbandchecker.btwholesale.com/#/ADSL

this will show what is available to you



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Tianyu
Beginner

on ‎27-03-2023 13h37

959 Views
Message 4 of 5

Re: Full Fibre 500 help

截屏2023-03-27 20.36.01.png

Hi, here is the result. Could you explain to me what this means?

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licquorice
Distinguished Sage
Distinguished Sage

on ‎27-03-2023 13h41

957 Views
Message 5 of 5

Re: Full Fibre 500 help

It means you will be able to get about 50Mbps, the actual figure won't be known until you actually connect.

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