Good Evening,
A few days ago (5/6/20) my partner and I took out the full fibre 900 package and we've been plagued with speed issues. My PC is connected over Ethernet to the Smart Hub 2, and when running various speed tests I'm getting anywhere in the region of 400-550Mb download and 105-120Mb upload, what could be the issue?
I've done some rudimentry troubleshooting involving connecting my PC directly to the Modem bypassing the Hub and connecting over PPPoE with the results still being exactly the same.
Serial number:+091300+2013008142
Firmware version:v0.17.01.12301-BT
Firmware updated:Mon Jun 8 17:11:34 2020
GUI version:1.56 15_02_2019
DSL uptime:0 days,00 Hours20 Mins28 Secs
Data rate:1000 Mbps / 1000 Mbps
Upstream error control:Off
Downstream error control:Off
Data sent / received:693.8 MB Uploaded / 7.9 GB Downloaded
Broadband username:bthomehub@btbroadband.com
2.4 GHz wireless network name:
2.4 GHz wireless channel:Smart (Channel1)
5 GHz wireless network name:
5 GHz wireless channel:Smart (Channel36)
Wireless security:WPA2 (Recommended)
Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017)
This set of statistics was taken after trying the PPPoE and some details have been redacted
