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Anestis
Aspiring Contributor
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Message 1 of 2

Full Fibre 900 slow speed

I have been using the full fibre 900 for more than a month now with speeds from 790 to 910 on speedtest. A few days now the speeds I get reach barely 250 testing against the same servers. I was also able to load 4k videos like a charm now it lags and is slow. Also, speedtest thinks I am located near Leicester, which I am not even close.

I called support they told me my line is fine and to check against fast.com which gave me 700 and then 300 they told my if it is 700 is fine. Well fast used to give me 1.4 Gbit in a 1Gbit line so not really trustworthy.

Are there any problems around Manchester area? Has anyone else experiencing anything like that?

I am using cat5e to connect to the router

 

What I used to get.

2020-04-10 16_14_13-Speedtest.png

 

What I get now. Same server2020-06-11 18_51_24-Window.png

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Anestis
Aspiring Contributor
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Message 2 of 2

Re: Full Fibre 900 slow speed

More results. Used to be 750+ download 9 ping

2020-06-11 18_51_59-BTW Performance Tester.png

2020-06-12 00_43_50-BTW Performance Tester.png

  

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