Full Fibre 900 upload capped to 50Mbps

[Daryo89]

Hello,

I have seen several post regarding the upload speed issue capped to 50 Mbps and I am experiencing the same issue.

In one of the recent post I have seen moderator to contact in private user in order to give better advice how to fix it. 

I would like to ask for this reason 2 easy things:

1) How can i solve the issue? Of course I have full fibre 3 with Halo plan

2) If is a very common issue why or how can be possible that is not been fixed yet and it need operator to fix it?

Just little information about the test:

pc connected by LAN cable directly to Smart Hub 2, test performed on speedtest.com and fast.com . Upload stable around 900Mbps, upload capped to 50Mbps.

Speedtest on BT website unable to perform as the system give back the error “ unable to find the router”.

Thank you in advance for your help. 

Regards

Dario

[stereohaven]

I would respectfully suggest you post this request in the main thread for this issue so mods can see it in context: https://community.bt.com/t5/BT-Fibre-broadband/BT-Fibre-900-Upgrade-Smart-Hub-2-upload-throttling/td... 

[DavidM]

Hi @Daryo89 and welcome to our community.

I'm sorry you're seeing the upload cap. These usually sort themselves out. Can you just confirm how long you've been seeing this issue?

Cheers

David