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Aspiring Contributor
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Message 1 of 10

Full Fibre from BT upgrade.

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Hello everyone, I have a question about the upgrade and costing, now I using Fibre 250 with BT Halo 1, "Fiber 250" I don't know where comes the Halo 1, but my question is - I wanna upgrade to Full Fibre 900 before the contract ends for me  5 months left, costings and its is possible?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: Full Fibre from BT upgrade.

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Enter your phone number and post results. Will show what is available.  Without the colour please although different

https://www.dslchecker.bt.com/



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Aspiring Contributor
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Message 3 of 10

Re: Full Fibre from BT upgrade.

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Annotation 2020-03-28 222115.pngIt doesn't show up.

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Distinguished Sage
Distinguished Sage
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Message 4 of 10

Re: Full Fibre from BT upgrade.

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Try using your address



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Aspiring Contributor
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Message 5 of 10

Re: Full Fibre from BT upgrade.

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It shows "We are sorry but the checker is unavailable at the moment. Please try again later." I think because it is a DSL checker but I have FTP, - fiber optic internet. 

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Distinguished Sage
Distinguished Sage
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Message 6 of 10

Re: Full Fibre from BT upgrade.

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That may be for phone number but not for address



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Aspiring Contributor
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Message 7 of 10

Re: Full Fibre from BT upgrade.

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It's probable engineer how installed my Optical Network Terminal "ONT" didn't leave reference like last time I was that problem. Maby the help> b 2020-03-28 223405.pngoPENREANCH 2020-03-28 225201.png

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Aspiring Contributor
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Message 8 of 10

Re: Full Fibre from BT upgrade.

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Someone cant answer how much cost upgrade from Fibre 250 with BT Halo 1 to full fiber 500 or 900?

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Recognised Expert
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Message 9 of 10

Re: Full Fibre from BT upgrade.

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@imjollywrote:

That may be for phone number but not for address


That message has appeared in the last 3 days or so - the checker only accepts a phone number not an address atm.

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Aspiring Contributor
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Message 10 of 10

Re: Full Fibre from BT upgrade.

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I called 0800 672 476 and spoke with adviser, and I can get the full fiber 900 for zero pound extra, and cheaper as I pay for 300mbs. I don’t know how but the new contract starts on 7 April and I am very glad to decide to call not just add from online. Thank you.
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