G Fast and Fibre To The Cabinet is now available at my local cabinet (Greenhithe exchange cabinet 25). I called BT to discuss upgrading but was told that G Fast is available but they are unable to upgrade me and it's not showing as an upgrade option. The advice was to call back in a week, to be told that its available but not activated and to keep calling back.
Is the activation an Openreach or a BT activity?
Thanks for any advice
Solved! Go to Solution.
Its openreach who will decide when available and you will be able to order when you see it showing available on dslchecker
There is no G.FAST showing on the dslchecker result you posted. It shows FTTPoD which is something totally different and expensive intended for business use
Openreach have it showing as available, however BT say that it needs to be activated before they can offer it to me. Does the activation sit with BT?
The activation cannot possibly sit with BT as the service is available to all providers from Openreach.
Just keep checking the DSL checker page that you posted, it will show available as soon as it becomes so.