not as far as I know if just standard just now supposed to be plug and play
voila ping back down to 15ms
********* u BT! (thanks imjolly)
Now will BT fix this issue as I paid £60 for the BT HH5 to only have one device connected...
Can they send me out a HH5b to resolve?
Thanks for your continued patience and apologies for the delay in posting back here.
We have been speaking with Openreach about the reports on this thread with regards to issues when using modems that do not support retransmission in the upstream(Upload). Openreach are aware of these reports and have provided some details of their investigation and are planning to start a trial soon to address these concerns.
G.INP is designed to detect and corrects errors on Openreach fibre broadband lines by resending data from the street cabinet (DSLAM) or a customer's modem (CPE). G.INP can simultaneously operate in both Downstream(Download) and upstream(Upload) channels, however some equipment does not currently support upstream retransmission. Any infrastructure that doesn't support retransmission in the upstream will cause the line management to add interleaving(Error Correction), increasing upstream latency(Delay) by approx. 8ms. Openreach plan to run a small trial to investigate whether changing this process so that Interleaving is not automatically applied to upstream connections that don't require it, will resolve customer issues.
Normal DLM(Dynamic Line Management) function will not be affected by this change so if your connection needs interleaving to stabilise the performance then DLM will continue to do this. We will update you when we learn more.
I appreciate that some customers using a BT Home Hub 5a have also had some problems, we are running a separate investigation to see whether that is or isn't a compatibility issue with G.inp. Again we will update this thread when we know more.
I appreciate there is quite a bit of technical jargon in my post that some users may not fully understand. Below is an explanation for some of the key terms that could be confusing,
Downstream and upstream channels – Broadband operates on two channels. Downstream refers to your download channel so anytime you are surfing the web, streaming videos, browsing website this is carried out on the downstream channel. The upstream channel is upload so this refers to the ability to add files from your PC to the web, so adding photo's to Facebook or adding videos to YouTube is carried out by the upstream channel.
Interleaving – This refers to error-correction which is a tool that can be used to stabilise connections.
Latency refers to delay. Latency is how long it takes data to travel between its source and destination, measured in milliseconds(ms).
DLM – or dynamic line management will automatically manage the performance of your broadband connection.
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That does not explain why G.INP and ECI chop about 15mb off max sync lines and only exlains the ping increase.
I've had my modem and hub4 replaced with a hub5 (b) and still suffer from a lot of lag I never had before (6 weeks and counting). Its not as bad as it was but still **bleep** annoying when playing online.
My up and down speeds are still the same, about 76 down and 18 up, and I've only noticed small fluctuations in these speeds.
Sounds like you're very wrong as when I connect an HG612 my line is back to normal..
Have a read around and you will see people losing about 15mb (from max sync) after G.inp is enabled on and an ECI modem is in use.
The misinformation on this thread is lolworthy but I expected nothing less here tbh.