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Seamie
Contributor
535 Views
Message 1 of 5

Gaming issues with BT infinity

I'm opening this thread because like most gamers on here I'm sick of the poor performance of BT infinity when it comes to online gaming. 

 

I'm hoping to get gamers on all platforms to post not only their issues but also some evidence to back it up.  We all know there's a problem and BT claim it is nothing to do with them, so its up to us to present them with the evidence.  

 

I'm no network expert so I would be grateful if someone with some knowledge on networking can pitch in with some advise on how to obtain information that may be of use. 

 

I'll will be doing a bit of gaming shortly and I'll try to record some info.

 

Feel free to pitch in with suggestions and of course that all important evidence.

 

 

 

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4 REPLIES 4
lowei
Expert
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Message 2 of 5

Re: Gaming issues with BT infinity

PC gaming, BF4, ARMA 3. CSGO, DAYZ, all run fine, and I can tracert/ping any of the servers.
Console gaming not good.
My PS4 and xbox one are hit and miss with BF4, FIFA14 and COD GHOST...
And can't ping/tracert the servers
Seamie
Contributor
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Message 3 of 5

Re: Gaming issues with BT infinity

Stats from a game played at midnight against a guy from Lithuania.  This was pes2014 on ps3 using p2p as connection method, game was laggy but not unplayable.

 

PING 5.199.162.82 (5.199.162.82): 56 data bytes
64 bytes from 5.199.162.82: seq=0 ttl=46 time=82.104 ms
64 bytes from 5.199.162.82: seq=1 ttl=46 time=69.485 ms
64 bytes from 5.199.162.82: seq=2 ttl=46 time=69.720 ms
64 bytes from 5.199.162.82: seq=3 ttl=46 time=69.673 ms
64 bytes from 5.199.162.82: seq=4 ttl=46 time=69.511 ms

--- 5.199.162.82 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 69.485/72.098/82.104 ms

 

traceroute to 5.199.162.82 (5.199.162.82), 30 hops max, 38 byte packets
1 172.16.18.3 (172.16.18.3) 9.259 ms 7.904 ms 7.811 ms
2 * * *
3 217.41.216.109 (217.41.216.109) 11.878 ms 12.118 ms 11.928 ms
4 213.120.158.234 (213.120.158.234) 19.990 ms 14.874 ms 14.937 ms
5 31.55.165.229 (31.55.165.229) 14.964 ms 14.879 ms 14.970 ms
6 31.55.165.109 (31.55.165.109) 14.706 ms 15.124 ms 15.206 ms
7 109.159.250.180 (109.159.250.180) 14.471 ms 14.638 ms 14.712 ms
8 core2-te0-12-0-1.ealing.ukcore.bt.net (109.159.250.147) 27.924 ms core2-te0-13-0-0.ealing.ukcore.bt.net (109.159.250.139) 25.395 ms core1-te0-3-0-13.ilford.ukcore.bt.net (109.159.250.152) 32.647 ms
9 peer1-xe9-0-0.telehouse.ukcore.bt.net (109.159.254.120) 21.638 ms 21.623 ms 21.404 ms
10 linx-224.retn.net (195.66.224.193) 23.976 ms 22.880 ms 24.169 ms
11 ae1-11.RT.TIC.VNO.LT.retn.net (87.245.232.70) 65.975 ms 63.097 ms 65.970 ms
12 * GW-NTTLT.retn.net (87.245.242.134) 67.107 ms *
13 84.15.3.83 (84.15.3.83) 69.515 ms 67.846 ms 68.497 ms
14 hst-162-82.balticservers.com (5.199.162.82) 71.886 ms 69.460 ms 70.083 ms

 

There seems to be a big jump from line 10 to 11 can anyone explain what this might be?

 

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Jonkarra
Expert
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Message 4 of 5

Re: Gaming issues with BT infinity


@Seamie wrote:

Stats from a game played at midnight against a guy from Lithuania.  This was pes2014 on ps3 using p2p as connection method, game was laggy but not unplayable.

<SNIP>

 

There seems to be a big jump from line 10 to 11 can anyone explain what this might be?

 

Thats simple hop 10 is most likely an ip routing device in the UK, hop 11 is an ip routing device in Lithuania. 80-90ms to Lithuania isnt too bad given that its the other side of Europe.

 

Seamie
Contributor
440 Views
Message 5 of 5

Re: Gaming issues with BT infinity

Thanks Jonkarra I appreciate your reply.  I accept that the ping time was ok considering it was going to eastern Europe, however if you look at hop 10 it is in the UK, then hop 11 goes to Norway before returning to the UK in hop 12 then bouncing off to Lithuania.

 

I find that very strange.

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