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peterollo
Newbie
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Message 1 of 5

Get your finger out bt

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Waited 3 days upto now for infinity to activate got the phone call to say was activated and all setup,still waiting for the contractors to swap the sort out the pcp i have been told that it had been done but i think someones telling fibbs, come on bt sort it out.

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Get your finger out bt

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this is a customer help customer forum and your post does not go to BT or openreach

 

I have asked mods to help who are only BT employees on forum



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Distinguished Sage
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Message 3 of 5

Re: Get your finger out bt

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your line is activated by Openreach no BT BT are just an ISP like Sky and many others BT b only pass the information they get to you they have no control over Openreach
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Moderator
Moderator
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Message 4 of 5

Re: Get your finger out bt

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Hi peterollo,

 

I am sorry to hear that the delay in activating your Infinity service. I'll be able to take a look at what is happening with your order. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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Moderator
Moderator
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Message 5 of 5

Re: Get your finger out bt

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Hi peterollo,

Sorry it took a little longer than expected to get you connected but I'm glad to see you're up and running.

Cheers

David
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