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ODDSOCIETY
Beginner
403 Views
Message 1 of 3

Great engineer, even though I never met the guy!

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Does BT/ open reach have a recognition program for staff?
Been waiting all morning for engineer, phoned customer service who was... Less than helpful putting it mildly. Leaves people feeling very frustrated when we have no clue why something is delayed and we just think BT is useless. But after texting the engineer, I know now exactly what the problem is, his frustrations in trying to do his job, also how and when it will be fixed!!!
He needs a some sort of reward!
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ODDSOCIETY
Beginner
384 Views
Message 2 of 3

Great engineer, never met the guy!

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Does BT/ open reach have a recognition program for staff?
Been waiting all morning for engineer, phoned customer service who was... Less than helpful putting it mildly. Leaves people feeling very frustrated when we have no clue why something is delayed and we just think BT is useless.
But after texting the engineer, I know now exactly what the problem is, his frustrations in trying to do his job, also how and when it will be fixed!!!
He needs a some sort of reward!
0 Ratings
Reply
SteveFoxUK
Beginner
398 Views
Message 3 of 3

Re: Great engineer, even though I never met the guy!

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