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Could you post the connection stats from the hub.
HH6 Advanced settings/technical log/information.
Enter your phone number HERE and post a screenshot of the result, remove number before posting.
Which service do you have Superfast 1 or 2?
run btspeedtester and when first test completes run diagnostic test and post full result remember delete number must be done with ethernet http://www.speedtest.btwholesale.com/
Again this is NOT solution as the upload is CAPED by BT on 10Mbps and if bt will CAP your download or uplad that is what this broadband checker will tell you and I know for fact with Plusnet I had it without any problem after they uncaped the upload sometimes 20Mbps or over. This is only test of you line which will not tell you anything only if the service works as it sould but the problem is they cap upload as everytone else on the marked. There was no problem with Plusnet to have it uncap before or TalkTalk.
running btspeedtester will show you up profile and if that is set to 10mb
as @pippincp are you on superfast 1 which does have a cap of 10mb as against the more expensive superfast 2 which is 20mb
you need to post some data for assistance
Right as you can see my upload can do max 20Mbps but sometimes with plusnet I had it over 20 without problem at the moment I am not geting not evet 10Mbps and I would like to have it UNCAP by BT as they caped it. And it is Superfast Fibre Unlimited
That means if I got service 1 what I do not know as it does not says anywhere I will have upload caped to 10Mbps and it can not be uncaped? As I have not seen anywhere that you can not have upload speed uncaped and in contract it says that only download speed is guaranteed not upload. And thank you guys for your help very very much. I can not believe that BT is the only one who is doing it really.