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Distinguished Sage
Distinguished Sage
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Message 11 of 26

Re: HH5 Fortnightly Resyncs

On a positive note my 14 day resets stopped all of a sudden without me doing anything and went on for 95 days and was only reset by a power cut. Next reset also lasted longer than 14 days



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Distinguished Sage
Distinguished Sage
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Message 12 of 26

Re: HH5 Fortnightly Resyncs


@DanMax89 wrote:

Interesting you saying that TR-069 won't trigger a reboot, but before interleaving was enabled on the line the exact same events as I posted above were seen in the logs. I assume interleaving has to be a function of DLM and nothing else.


No, that isn't what I said. I said I didn't think DLM would trigger a reboot via TR-069, it would do it directly at the DSLAM. I believe the TR-069 reboots are for a different purpose.

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DanMax89
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Message 13 of 26

Re: HH5 Fortnightly Resyncs

I should note I get events like below every single morning at the same time. Is this normal? It's only after the 14 days have passed that I see the different CWMP: Initializing transaction for event code 4 VALUE CHANGE entry, which I guess shows a configuration change of some sort.

05:42:38, 28 Jun.NTP synchronization success
05:42:26, 28 Jun.NTP synchronization start
05:39:00, 28 Jun.CWMP: HDM socket closed successfully.
05:39:00, 28 Jun.CWMP: HTTP authentication success from pbthdm.x.x.x
05:39:00, 28 Jun.CWMP: HDM socket opened successfully.
05:39:00, 28 Jun.CWMP: session completed successfully
05:38:59, 28 Jun.CWMP: HDM socket closed successfully.
05:38:59, 28 Jun.CWMP: HTTP authentication success from pbthdm.x.x.x
05:38:59, 28 Jun.CWMP: HDM socket opened successfully.
05:38:59, 28 Jun.CWMP: HDM socket opened successfully.
05:38:58, 28 Jun.CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username
05:38:57, 28 Jun.CWMP: Session start now, server: pbthdm.x.x.x, Event code:
05:38:57, 28 Jun.CWMP: Initializing transaction for event code 2 PERIODIC
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Distinguished Sage
Distinguished Sage
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Message 14 of 26

Re: HH5 Fortnightly Resyncs

@imjolly were your reboots triggered by TR-069 messages?

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Distinguished Sage
Distinguished Sage
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Message 15 of 26

Re: HH5 Fortnightly Resyncs

Can't remember now



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DanMax89
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Message 16 of 26

Re: HH5 Fortnightly Resyncs

Should also probably mention that the resyncs on the 14th day that show the CWMP: Initializing transaction for event code 4 VALUE CHANGE are always preceeded by the PPP entries below.

05:38:58, 26 Jun.WAN connection PTM connected
05:38:57, 26 Jun.PPP IPCP Receive Configuration ACK
05:38:57, 26 Jun.PPP IPCP Send Configuration Request
05:38:56, 26 Jun.PPP IPCP Receive Configuration NAK
05:38:56, 26 Jun.PPP IPCP Send Configuration ACK
05:38:56, 26 Jun.PPP IPCP Receive Configuration Request
05:38:55, 26 Jun.PPP IPCP Send Configuration Request
05:38:55, 26 Jun.PPP CHAP Receive success : authentication successful
05:38:55, 26 Jun.PPP CHAP Receive Challenge
05:38:54, 26 Jun.PPP LCP Receive Configuration ACK
05:38:54, 26 Jun.PPP LCP Send Configuration ACK
05:38:54, 26 Jun.PPP LCP Receive Configuration Request
05:38:54, 26 Jun.PPP LCP Send Configuration Request
05:38:52, 26 Jun.2.4G WiFi auto selected channel 1 Bandwidth:20M(Reason:boot)
05:38:49, 26 Jun.2.4G WiFi scan(Reason:boot)
05:38:48, 26 Jun.5G WiFi auto selected channel 36 Bandwidth:80M(Reason:boot)
05:38:42, 26 Jun.5G WiFi scan(Reason:boot)
05:38:38, 26 Jun.DSL Link Up: Down Rate=78203Kbps, Up Rate=20000Kbps; SNR Margin Down=6.4dB, Up=10.0dB
05:38:29, 26 Jun.Booting firmware v0.07.05.0A13-BT (Thu Oct 15 14:28:46 2015)
05:38:28, 26 Jun.System start Button press (PowerButton)
05:38:26, 26 Jun.5G WiFi auto selected channel 36 Bandwidth:80M(Reason:boot)
05:38:19, 26 Jun.5G WiFi scan(Reason:boot)
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Distinguished Sage
Distinguished Sage
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Message 17 of 26

Re: HH5 Fortnightly Resyncs

Thinking about it, rebooting a HH that was connected to a separate modem wouldn't cause a re-sync of the line so no point in DLM issuing a TR-069 command to initiate a reboot (it wouldn't know if it was talking to a standalone hub or modem connected hub). Nor would it have any effect on a third party router.

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DanMax89
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Message 18 of 26

Re: HH5 Fortnightly Resyncs

Is there anyway to have a Mod look at this? It genuinely infuriates me having to deal with interleaving on a line I know performs fine on an open profile <200m from cabinet and if my Hub is showing unusual behaviour this could point to an issue with the hardware. I long for the days of adsl where I could just turn interleaving off and that was that.

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Distinguished Sage
Distinguished Sage
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Message 19 of 26

Re: HH5 Fortnightly Resyncs

ISP's have no control over DLM whatsoever, it is purely automatic and can only be reset by an Openreach engineer.

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DanMax89
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Message 20 of 26

Re: HH5 Fortnightly Resyncs

@licquorice I understand that, I'm just trying to determine if it is possible to have the DLM reset (as I've done before) then switch to a third party router/modem combo to avoid any further remote resyncs.

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