cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
JamesKBForumT
Aspiring Contributor
93 Views
Message 1 of 2

Help placing order to extend fibre broadband package

Hi, I wonder if you could help me please?

My Superfast Fibre 1 broadband deal ends tomorrow and I want to extend it for another 18 months. I have been offered a personalised price of £25 per month (including line rental) on the My BT website.

However when I try to order the deal and press Checkout, the site returns an error message "This page isn't working - secureorder.bt.com didn't send any data"

I have spoken to the BT Call Centre but they said they cannot offer me the same deal, only one at £29.99 per month.

Can you help me place the online order please?

Kind regards,

James

0 Ratings
Reply
1 REPLY 1
Sage
Sage
89 Views
Message 2 of 2

Re: Help placing order to extend fibre broadband package

Phone the options team, they should be able to help you out. 0800 800 030

0 Ratings
Reply