Hi, I wonder if you could help me please?
My Superfast Fibre 1 broadband deal ends tomorrow and I want to extend it for another 18 months. I have been offered a personalised price of £25 per month (including line rental) on the My BT website.
However when I try to order the deal and press Checkout, the site returns an error message "This page isn't working - secureorder.bt.com didn't send any data"
I have spoken to the BT Call Centre but they said they cannot offer me the same deal, only one at £29.99 per month.
Can you help me place the online order please?
Phone the options team, they should be able to help you out. 0800 800 030