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usermac
Aspiring Expert
192 Views
Message 11 of 22

Re: Help with stuck IP profile or transmision High vdsl

It is missleading never the less going by what my order says. It is clear to me that the ISP are moving the posts 

 

minimum.jpg

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Distinguished Sage
Distinguished Sage
189 Views
Message 12 of 22

Re: Help with stuck IP profile or transmision High vdsl

It still does not say minimum guaranteed download speed.

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Distinguished Sage
Distinguished Sage
177 Views
Message 13 of 22

Re: Help with stuck IP profile or transmision High vdsl

Your guaranteed minimum speed is 71Mbps. You are getting 80Mbps sync speed and 74 Mbps download speed, both are greater than 71Mbps.

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usermac
Aspiring Expert
171 Views
Message 14 of 22

Re: Help with stuck IP profile or transmision High vdsl

It is worded the mimunum speed I can exspect it does not say  say minimum guaranteed download speed thanks for the correction.  So they guartee the line sync speed and then cap it and then you have to work out what you can epect from the line yourself.  So in my case my download speed could go down by 20-30mbps but it does not matter becuase I am still at full line sync.  I guess this is why they have recently added this handback threshhold.adsl check.png

 

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Distinguished Sage
Distinguished Sage
162 Views
Message 15 of 22

Re: Help with stuck IP profile or transmision High vdsl

Apparently the the handback threshold is purely between Openreach and the ISP. It has no bearing on the service offered by the ISP to the customer.

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usermac
Aspiring Expert
155 Views
Message 16 of 22

Re: Help with stuck IP profile or transmision High vdsl

I have no confidence in this DLM and cant help think it will kick again a reduce my profile even more as time goes on even if I have no drops. I guess I am very lucky to get what I have now I will be surprised if it ever goes back the way it was. 

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Distinguished Sage
Distinguished Sage
135 Views
Message 17 of 22

Re: Help with stuck IP profile or transmision High vdsl

Time will tell. Nothing more to say about it.

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conrad
Recognised Expert
106 Views
Message 18 of 22

Re: Help with stuck IP profile or transmision High vdsl

Well my line resynched this morning as I have been upgraded for free to the 80/20 band. Unfortunately , especially for @usermac  ,the IP profile is still at 92% ie 73.7Mbps.  The further diagnostics show a profiles of 73.7/10 but the upload speeds are 15+.
The connection had not dropped since being put on the 92% on 22nd December.

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usermac
Aspiring Expert
99 Views
Message 19 of 22

Re: Help with stuck IP profile or transmision High vdsl

For me my connection has been deliberately capped they know my line is capable they use the DLM as an excuse my connection was solid. Been connected over two weeks yet the IP profile wont shift and they wont do anything either.

ystem Up Time  19:00:53:09
PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANLink up36597592569189028574114:03:45:55
LAN 1100M/Full55083465731903149302573160803:02:03:51

DSL LinkDownstreamUpstream
Connection Speed80.00 Mbps20.00 Mbps
Line Attenuation18.30 dB21.80 dB
Noise Margin6.10 dB15.30 dB
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Distinguished Guru
Distinguished Guru
91 Views
Message 20 of 22

Re: Help with stuck IP profile or transmision High vdsl

As your stats clearly state your conection speed has been capped at 80/20 or is your router lying to you.

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