Here we go again

[bigbob27]

Hi.

back in November i was stuck in a banded profile, a mod @JohnC2 sorted it out and i got speeds as shown below

BT Hub 6A

Serial number:

+084319+NQ73768297

Firmware version:

SG4B1000E01E

Firmware updated:

15-Aug-2019

Board version:

1.0

Gui version:

1.105.0

DSL uptime:

9 Days, 13 Hours 48 Minutes 22 Seconds

Data rate:

6.96 Mbps / 41.71 Mbps

Maximum data rate:

7002 / 43019

Noise margin:

6.1 dB / 4.1 dB

Line attenuation:

24.6 dB

Signal attenuation:

0 dB / 24.6 dB

VPI / VCI:

0/38

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

now over the last 6-8 weeks speed has droped back and it appears im again on a stuck profile.

This is a list of your BT Smart Hub settings and current statistics.

Product name:

BT Hub 6A

Serial number:

+084319+NQ73768297

Firmware version:

SG4B1000E020

Firmware updated:

25-Mar-2020

Board version:

1.0

Gui version:

1.115.0

DSL uptime:

2 Days, 15 Hours 2 Minutes 31 Seconds

Data rate:

5.96 Mbps / 30.40 Mbps

Maximum data rate:

5979 / 37319

Noise margin:

6 dB / 4.9 dB

Line attenuation:

37.9 dB

Signal attenuation:

23.5 dB / 37.9 dB

VPI / VCI:

0/38

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

quite line test is perfect.

help needed again please.

[imjolly]

you are not stuck in a banded profile this time

have you tried using the test socket wit a filter to see if that improves your connection speed.  you line attenuation was 24.6db but now it has jumped to 37.9db suggesting a line problem

check this post

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Bug-in-firmware-HH6-SG4B1000E020/m-p/2053308

[bigbob27]

• Thanks for quick response, line attenuation jumped to 37.9 after firmware update in March.