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basssy1
Newbie
176 Views
Message 1 of 6

High ping response times

Hi 

 

I am seeing high ping responses times which is causing issues with online gaming using a wired connection. 

I have also tried the below which has not made any difference:  

Swapped out BT Hub and to use a Draytek router 

Use BT test socket

I have some example of tracert below. 

1 <1 ms <1 ms <1 ms Vigor.router [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 114 ms 118 ms 76 ms 31.55.186.184
5 6 ms 5 ms 5 ms core4-hu0-7-0-8.faraday.ukcore.bt.net [213.121.192.60]
6 6 ms 7 ms 6 ms peer7-et-0-0-3.telehouse.ukcore.bt.net [62.6.201.216]
7 6 ms 5 ms 6 ms peer5-te0-9-0-32.telehouse.ukcore.bt.net [195.99.126.81]

8 6 ms 5 ms 6 ms bbc.co.uk [151.101.64.81]

 

Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Vigor.router [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 262 ms 180 ms 90 ms 31.55.186.176
5 5 ms 6 ms 6 ms host213-121-192-62.ukcore.bt.net [213.121.192.62]
6 7 ms 7 ms 7 ms peer2-et-3-0-3.slough.ukcore.bt.net [109.159.252.114]
7 * * * Request timed out.
8 194 ms 42 ms 52 ms 151.101.192.81

 

Reply from 8.8.8.8: bytes=32 time=132ms TTL=121
Reply from 8.8.8.8: bytes=32 time=61ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=13ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=8ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=181ms TTL=121
Reply from 8.8.8.8: bytes=32 time=64ms TTL=121
Reply from 8.8.8.8: bytes=32 time=46ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=6ms TTL=121
Reply from 8.8.8.8: bytes=32 time=7ms TTL=121
Reply from 8.8.8.8: bytes=32 time=236ms TTL=121
Reply from 8.8.8.8: bytes=32 time=74ms TTL=121

 

BT have said there is not on issue on their end and that the issue to be posted on the forum, so here I am. If anyone has any ideas please let me know. 

 

 

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5 REPLIES 5
Highlighted
itani
Contributor
159 Views
Message 2 of 6

Re: High ping response times

Been having the same issue for around 3 weeks now and they told me to do the same thing you can see I've posted a thread of mine. It only started last month this issue where my ping spikes and it's only in games that I notice it.

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aaronf
Contributor
155 Views
Message 3 of 6

Re: High ping response times

My connection has been slower the last couple of weeks.. It could also be that their is a high demand of internet usage in your area.. If you do a speed test like monday at 1pm its always faster than monday at 9pm.

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Sage
Sage
151 Views
Message 4 of 6

Re: High ping response times

As you are using a Dratek and assuming windows, could you do a pathping to bbc.co.uk as it should give a better idea of what is happening. It will take a few minutes to complete.

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basssy1
Newbie
126 Views
Message 5 of 6

Re: High ping response times

C:\Users\User>pathping bbc.co.uk

Tracing route to bbc.co.uk [151.101.128.81]
over a maximum of 30 hops:
0 PC [192.168.1.250]
1 Vigor.router [192.168.1.254]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 PC [192.168.1.250]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Vigor.router [192.168.1.254]

Trace complete.

 

I dont seem to get any reply from next hop so just stops unfortunately...

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Sage
Sage
122 Views
Message 6 of 6

Re: High ping response times

My bad I forgot about the nonresponsive 2nd hop.

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