Every alternate Friday at about 4.30pm my Home Hub 5 drops its connection and immediately re-connects. Judging from other posts on this Forum it is a widespread problem and probably related to the Home Hub's firmware. Would it be too much to ask for BT to acknowledge the problem and give an indication of what it is going to do to solve it?
Alternatively, has anyone done any experiments to find out whether it is possible to change the time at which this re-connection happens as 4.30pm on a Friday is very inconvenient (Grandchildren watching a film on NowTV etc).
My HH5 rebooted 3 times yesterday. It tends to reboot every single day between 5pm and 7pm. Getting sick of it, to be honest.
having suffered the 14 days reset problem it does work if you reset at a time suitable to you then the 14 days problem will happen when you are not using internet. it however does start to 'creep' so you may have to repeat the excercise after a few times
I would add that my 14 day reset probelm stopped all of a sudden and I had 90 days stable before a power cut dropped connection. it then went 16 days before hh5a firmware dropped conenction