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jagoman
Beginner
389 Views
Message 1 of 5

Home Hub 5

Hi All

 

Having moved from HH3 to HH5 with BT Infinity Option 2 I am only getting Download 3.98Mb Upload 0.72. I have tried resetting router taking everything off the network and unplugging phones but no joy. I was getting 21Mg what can I do next?

 

The HH5 keeps dropping out as well.

 

Jagoman 

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4 REPLIES 4
jaybeetoo
Aspiring Expert
330 Views
Message 2 of 5

Re: Home Hub 5

How long did you leave the HH5 alone for after first plugging it in? I think you should leave it for 2 weeks to sort the speed out.

When you say it keeps dropping out, do you mean the VDSL up time isn't very long before it keeps resetting?
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Storm
Expert
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Message 3 of 5

Re: Home Hub 5

I hardly think just plugging a HH5 in would drop the speed to that extent unless it was faulty. Either the HH5 is faulty or you have another fault somewhere for it to drop that much. Have you tried your HH3 back in?
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jagoman
Beginner
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Message 4 of 5

Re: Home Hub 5

Hi

It worked for 3 weeks then went slower and kept dropping out
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jagoman
Beginner
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Message 5 of 5

Re: Home Hub 5

Hi
It worked okay for the first 3 weeks then started playing up and the last 3 has been not been good. It does not help that I recycled the HH3

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