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threetreesderek
Contributor
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Message 31 of 33

Re: Home hub sync limit

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Thanks @JohnC2, I have done that and look forward to chatting to someone tomorrow. All the best, Derek.

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JohnC2
Moderator
Moderator
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Message 32 of 33

Re: Home hub sync limit

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Hi @threetreesderek, thanks and I can confirm your details are received ok this time.

cheers

john

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threetreesderek
Contributor
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Message 33 of 33

Re: Home hub sync limit

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Hi forum, just closing out this post for future readers.

The upload throughput limit issue seems to now be resolved - see this other post for details (it needed the moderators to resolve and I am very grateful to them)

The download sync cap issue could not be resolved as the community moderators found that Openreach (probably quite sensibly) do not offer the 40Mbps+ tier on this line. Max predicted speeds reported from the line checker are 41.4Mbps so it would be a small increment over the 40Mbps currently achieved, so no great problem. Just interesting that it is not actually possible to achieve the estimated rate.

Thanks everyone for the help, especially @NeilO who has done exactly what he promised and chased this issue to the end.

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