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StuWaters
Beginner

on ‎26-07-2020 12h08

666 Views
Message 11 of 13

Re: Homehub flashing purple after activation day

I have just tried the test filter and it didn't make any difference.

I've factory reset the hub and now its just constantly flashing orange instead.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎26-07-2020 12h13

662 Views
Message 12 of 13

Re: Homehub flashing purple after activation day

@StuWaters wrote:
I have just tried the test filter and it didn't make any difference.

I've factory reset the hub and now its just constantly flashing orange instead.

All you can do is to report it to BT. It would be dealt with as an ELF (Early Life Failure), and you should normally get a visit within 48 hours.

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StuWaters
Beginner

on ‎26-07-2020 12h15

658 Views
Message 13 of 13

Re: Homehub flashing purple after activation day

No problem. Thanks for your help.
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