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kevinroy
Beginner
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Message 1 of 4

How is this possible ?

Hi All,

 

I have the following from helpdesk note the maximum data rate and then the actual data rate which is higher, never had dsl uptime more than a few days this started happening two days ago after dropping data rate to 53mbit then this, on the below its averaging about 8 hrs before tr069 events and resets the dsluptime any ideas ?, the speeds great just wondered whats going on to have a data rate higher than the max ?

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ44522531
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated Unknown
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 01:33:20
6. Data rate:19999 / 62359
7. Maximum data rate:21297 / 62220
8. Noise margin:7.0 / 6.3
9. Line attenuation:26.4 / 19.1
10. Signal attenuation:26.4 / 19.0
11. Data sent/received:415.4 MB / 4.4 GB
12. Broadband username:bthomehub@btbroadband.com
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Distinguished Guru
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Message 2 of 4

Re: How is this possible ?

Which exchange are you on?
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kevinroy
Beginner
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Message 3 of 4

Re: How is this possible ?

Boston Spa (MYBOS)

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Distinguished Guru
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Message 4 of 4

Re: How is this possible ?

The maximum data rate reflects the speed based on how much noise margin there is and the noise varies all the time. So it looks like the noise margin was lower when the data rate was set.

Unfortunately, your Huawei cabinet has probably been upgraded with G.INP but your HH5 Type A doesn't support G.INP so it defaults to Interleaving and high INP.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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