so basically you are ready to go and just need engineer to link you up at cabinet
So yeah Laura doesnt know how a calander works and the appointment as booked for Monday, however Openreach rejected that request and are determinded its the 25th before they will connect me as they dont expedite requests... or work weekends. Also its not a home visit I have had booked just a cabinet visit.
There was an openreach guy at the cabinet the other day maybe I should have asked him to connect me!
So now its a lucky dip as to when or if I willeer be connected
This has been an aboslute mess and now I am being billed for fibr and stck on ASDL
You're get refunded for the time you've been without service if you request it.
Well Im on and having a cracking profile 39 up and 9 down
Except I ordereed infinity 2 but thats only a minor detail!
Waiting for a call back for some information!
Can you run this checker and post back a screen shot of the results. Make sure you delete your phone number before posting.
and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
This will show if you are on Infinity 1 or 2.
If you are on Infinity 1 the up IP profile will show as 10Mbps and if on Infinity 2 it will show as 20Mbps.
No because I can't make them small enough on my phone!
Its definitely infinity 1 as its nearly maxed out on both.
Like me I said though waiting on a call back from the Twitter team who should be sorting it out.
right now I'm more than happy with 38 mb which is a massive improvement on 1.6!!
It was to see if you could get Infinity 2 speeds because as you have said " its nearly maxed out on both". If you are not getting the max on Infinty 1 it would be pointless getting Infinity 2.