You need to use the form that comes up by clicking the link and not the PM system. You should have got an automated response with a reference number if you used the link in the moderators profile.
We have your email. We deal with queries in turn so once you reach the top of the queue either myself or one of the other mods will be in touch.
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When you can please had issue for 2 months.
Would be great to get it resolved
Still no text or any updates
current results cannot get ip profile
10.00 Mbps / 67.00 Mbps
Maximum data rate:
22884 / 81969
14.2 dB / 9.6 dB
b4 the issues used to get 78 download 19 upload
the noise level used to be both 9 dv
the max was higher at some time showing 89mb download with 28 mb upload
So i assume openreach are doing something to the dsalm that is causing my issue
It can take a few weeks or even months depending on if the line is stable or not.