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Travelusa
Expert
802 Views
Message 41 of 51

Re: How long does it take for a ip profile to restore

Well

Something has happend whilst i have been out today

The upload has gone up to 20mb, download still not as it was

 

the Noise level seem to have dropped now down to 6.9 upload

download nosie level needs to come down as well should get my 80 mb back

 

 

these are just off the router

 

Data rate:

20.00 Mbps / 67.00 Mbps

Maximum data rate:

22590 / 81475

Noise margin:

6.9 dB / 9.5 dB

Line attenuation:

15.6 dB

 

have used the wholesale test cannot get the 2nd part fully

 

Test Result

1. Best Effort Test:

Download Speed : 59.33 Mbps

2. Upstream Test:

Upload Speed : 16.9 Mbps
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Distinguished Sage
790 Views
Message 42 of 51

Re: How long does it take for a ip profile to restore

Leave it alone, DLM seems to be making changes. It wouldn't do if it wasn't happy.
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Travelusa
Expert
763 Views
Message 43 of 51

Re: How long does it take for a ip profile to restore

Again got home

Router had rebooted

Now managed to get a full wholesale test

 

Test Result

1. Best Effort Test: -provides background information.

 Download Speed
 45.19 Mbps
  
0 Mbps55.58 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 45.19 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-55.58 Mbps .
 Additional Information:
 IP Profile for your line is - 55.58 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 15.75 Mbps
  
0 Mbps20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 15.75Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 

 

this off the router

high db level on the download side

DSL uptime:

0 Days, 4 Hours 6 Minutes 7 Seconds

Data rate:

19.00 Mbps / 60.00 Mbps

Maximum data rate:

22745 / 81517

Noise margin:

8.1 dB / 11.5 dB

Line attenuation:

15.6 dB

 

so my ip profile in the space of 2 months has gone down from 77.35 to 55.58

 

Just been on phone to BTTV re 4k

they say the line speed is 37.5mb still below there 40mb

so it was 30 went to 35 now 37.5

May sometime get 4k

 

 

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Travelusa
Expert
718 Views
Message 44 of 51

Re: How long does it take for a ip profile to restore

Well

After the mods being bounced between Wholesale and Openreach

End up with Eng calling yesterday

Yep nothing wrong with landline and broadband

So he got the Broadband test

 

the upload speed went up to 20mb but the download only went to 68 mb

he did say it sould go back upto 80mb

 

Just hoping he did say wait the 10days and see

 

Current readings

 

Data rate:

20.00 Mbps / 68.15 Mbps

Maximum data rate:

20515 / 83064

Noise margin:

6.4 dB / 6.4 dB

Line attenuation:

15.6 dB

 

The Noise levels went back down to the normal levels

 

 

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Travelusa
Expert
671 Views
Message 45 of 51

Re: How long does it take for a ip profile to restore

Well

It rebooted during the night

the Download speed has gone up a bit

 

DSL uptime:

0 Days, 2 Hours 32 Minutes 24 Seconds

Data rate:

20.00 Mbps / 69.93 Mbps

Maximum data rate:

20643 / 84567

Noise margin:

6.4 dB / 6.2 dB

Line attenuation:

15.6 dB

 

Not gone up as fast as it did in Jan when i had the same issues.

But we will see

 

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Travelusa
Expert
648 Views
Message 46 of 51

Re: How long does it take for a ip profile to restore

Yeppie

Just noticed that router had rebooted

Great news Thanks to the Mods and a visit from openreach that had previous been cancelled by India

I have my Speed back and looks like better

 

DSL uptime:

0 Days, 6 Hours 59 Minutes 50 Seconds

Data rate:

20.00 Mbps / 79.93 Mbps

Maximum data rate:

20665 / 82636

Noise margin:

6.5 dB / 6.5 dB

Line attenuation:

15.6 dB

 

Just hope it stays that way or will be calling on the Mods in 6 months time

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Travelusa
Expert
621 Views
Message 47 of 51

Re: How long does it take for a ip profile to restore

Thanks Mods

First time been able to do this for over a month

 

Test Result

1. Best Effort Test: -provides background information.

 Download Speed
 75.11 Mbps
  
0 Mbps77.28 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 75.11 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-77.28 Mbps .
 Additional Information:
 IP Profile for your line is - 77.28 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 15.96 Mbps
  
0 Mbps20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 15.96Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

When you consider that the India helpdesk were happy for me to have 52mb after having almost 80mb

And with the help of the Mods i have got back within a few days the above

Thanks All

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Travelusa
Expert
551 Views
Message 48 of 51

Re: How long does it take for a ip profile to restore

O well Spoke to soon

Last 2 days FTTC has been cycling

profile now down to 68 mb  from 78 mb

So it,s started again on the downward slope

the upload appears ok

 

Test Result

Best Effort Test: -provides background information.

 Download Speed
 66.72 Mbps
  
0 Mbps68.57 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 66.72 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-68.57 Mbps .
 Additional Information:
 IP Profile for your line is - 68.57 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 16.79 Mbps
  
0 Mbps20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 16.79Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 

Have noticed that the download db levels on on the way upagain

DSL uptime:

0 Days, 0 Hours 34 Minutes 36 Seconds

Data rate:

20.00 Mbps / 74.00 Mbps

Maximum data rate:

22646 / 82323

Noise margin:

6.9 dB / 7.8 dB

Line attenuation:

15.6 dB

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Moderator
Moderator
534 Views
Message 49 of 51

Re: How long does it take for a ip profile to restore

Hi @Travelusa,

 

Thank you posting back. I gave your mobile number a quick call, I'm sorry to see that the speeds have dropped again. I've ran a few checks on your line and your connection is showing a number of drops as well. I've sent this off for investigation. I should have an update in the next 48 hours and I'll give you a call again on Friday.

 

Thanks

 

PaddyB 

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Travelusa
Expert
524 Views
Message 50 of 51

Re: How long does it take for a ip profile to restore

Sorry I missed your call

Normalliy have my mobile with me

was just sliding the green button when call cleared

 

Thanks for looking sorry had to come back to you so soon

 

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