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Dean235
Aspiring Expert
3,530 Views
Message 1 of 21

How to get BT Home Hub 4?

Hi, I recently heard about the new HH4 being realesed yesterday. On news sites it say's it is available for new customers only or you can pay £109 for it. (Which I am not) There was another option that if you re-contract you get it free as well... So if I just recontract the contract I am on, so another 18 months. Does that mean I will get it? 

 

If anyone has pictures or videos of the new homehub that would be great!

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Distinguished Sage
Distinguished Sage
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Message 2 of 21

Re: How to get BT Home Hub 4?

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Distinguished Sage
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Message 3 of 21

Re: How to get BT Home Hub 4?

Hi i suggest you read the press release they become available to those who recontract form JUNE also available from BT.com at £35.00 

 

http://www.btplc.com/News/Articles/Showarticle.cfm?ArticleID=4E2E1EF5-FCBA-4CE4-B769-E48E0F68ACED

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Dean235
Aspiring Expert
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Message 4 of 21

Re: How to get BT Home Hub 4?

where does it say £35? can you give me link?
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Dean235
Aspiring Expert
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Message 5 of 21

Re: How to get BT Home Hub 4?

on wikipedia it says i have to pay £35 to upgrade i thought its free if you recontract.

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Distinguished Sage
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Message 6 of 21

Re: How to get BT Home Hub 4?

in the last part of the press release again that is from JUNE
i will post it to save you time

The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.
martpu
Expert
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Message 7 of 21

Re: How to get BT Home Hub 4?


@john46 wrote:
in the last part of the press release again that is from JUNE
i will post it to save you time

The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.

Hi John. Not sure if you can answer this but as an existing Infinity customer, if I were re-contract now to take advantage of the free BT Sport offer, can I also re-contract again in June to get the HH4 for free or would I have to arrange both in June?

 

Hoping that makes sense!

 

Paul

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You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010
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Distinguished Sage
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Message 8 of 21

Re: How to get BT Home Hub 4?

i would do them all in June personally
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martpu
Expert
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Message 9 of 21

Re: How to get BT Home Hub 4?

Thanks John, I'll give that a go.  Just one last thing but on that note, I'd assume I'll need to do it over the phone at the time as I'm guessing BT won't have a 'Sign up for BT Sport now and get a free HH4' online offer?!

________________________________________________________________________

You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010
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Distinguished Sage
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Message 10 of 21

Re: How to get BT Home Hub 4?

i would suggest contacting the customer options team on 0800 800 030
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