cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Distinguished Sage
Distinguished Sage
335 Views
Message 21 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

It will be on the pole that serves the properties.

0 Ratings
Reply
Highlighted
Beginner
330 Views
Message 22 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

I do not see this green box, only the poles with two cables running. One is thicker. Is the box supposed to be there, what is it?

The cables split at a pole about 10 m from the house they go one direction to us (no FTTP available) and the other to our rental cottages, all three of whom can get FTTP according to the OpenReach website.

Capture 3.JPG

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
322 Views
Message 23 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

Its a fibre splitter that distributes the individual fibres to the properties. Did you speak to the FTTP team on the number I posted?

0 Ratings
Reply
Highlighted
Beginner
317 Views
Message 24 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

Not not yet, I have been out taking photos of the pole. This is what is attached (the yellow sticker says caution fibre ahead):

20190613_181048 (480x640).jpg20190613_181103 (480x640) (413x550).jpg

 

0 Ratings
Reply
Highlighted
Beginner
308 Views
Message 25 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

That number takes me to an automated line and I cannot get access to a specific FTTP team, first I was asked if I wanted BT infinity then BT TV.....it wasn't very helpful.

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
320 Views
Message 26 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

Yep, FTTP

Highlighted
Beginner
293 Views
Message 27 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

Hi licquorice

Thanks for that number, it helped a lot. We now have the options for the installation.

We also have a business line and I need to call a different number to see if this is a connection option but it may not be.

Thanks

0 Ratings
Reply
Highlighted
Sage
277 Views
Message 28 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

If you can get residential FTTP then you can get business FTTP (that is a fibre splitter on the pole).

However for business you'll get help and advice from here.

https://business.forums.bt.com/t5/Broadband-and-internet/bd-p/Broadband

Highlighted
Aspiring Expert
275 Views
Message 29 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

They’re not Splitters. They’re Pole Mounted FTTP DP’s for Legacy (Blown Fibre).

 

0 Ratings
Reply
Highlighted
Contributor
258 Views
Message 30 of 31

Re: How to get FTTP - strange issue with our property specifically

Go to solution

The 'thing' in the top picture was installed on our pole in January and the engineers called it a splitter - has ports for connectorised fibre.

0 Ratings
Reply