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Markf100
Beginner
785 Views
Message 1 of 10

How to get access to fibre broadband. Others on my road have it.

Hi

I’ve checked fibre connectivity on my road and some houses have access. Also, nearly all of Bromley also seems to have access. Can I check why I’m unable to get access where I live? Is there anyone I can message with my details?

thanks!

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9 REPLIES 9
imjolly
Distinguished Sage
Distinguished Sage
781 Views
Message 2 of 10

Re: How to get access to fibre broadband. Others on my road have it.

if BT customer enter phone number if not then enter address and post results  remember delete phone or address

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Markf100
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Message 3 of 10

Re: How to get access to fibre broadband. Others on my road have it.

Thanks

Here’s the results.

D7541793-EC45-4141-8CFF-5F70648B9986.png

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Markf100
Beginner
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Message 4 of 10

Re: How to get access to fibre broadband. Others on my road have it.

Any thoughts on the above? I’m guessing those numbers aren’t great.

is there a way to ask BT to look into why I’m stuck without better broadband. Seems very strange that surrounding houses and roads have fibre broadband. There must be capability to upgrade, we live in a very standard 3 bed house in a busy suburban area of London...

Grateful for any help. Thanks!

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imjolly
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Message 5 of 10

Re: How to get access to fibre broadband. Others on my road have it.

can you post the exchange and cab which you have deleted



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Markf100
Beginner
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Message 6 of 10

Re: How to get access to fibre broadband. Others on my road have it.

The exchange is Beckenham. I can’t see a cabinet listed - if I provide my post code will that help?

 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 7 of 10

Re: How to get access to fibre broadband. Others on my road have it.

if there is no cab number then you are connected direct to the exchange and is the reason you cannot get fibre as you need to be connected to a cab for fibre



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Markf100
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Message 8 of 10

Re: How to get access to fibre broadband. Others on my road have it.

Ah ok, thanks. Is that something that can be changed or am I stuck with this?

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imjolly
Distinguished Sage
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Message 9 of 10

Re: How to get access to fibre broadband. Others on my road have it.

your stuck unless openreach build a cab outside the exchange or your area gets FTTP



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Markf100
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Message 10 of 10

Re: How to get access to fibre broadband. Others on my road have it.

Ok, doesn’t sound promising. Thanks for the help.

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