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Newbie
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Message 1 of 2

How to get my address added to broadband checker?

Hi There, 

I hope someone can help? I have gone around in circles with BT on this. 

I am an existing customer but our address has been deleted somehow from the broadband checker by postcode. What this means is that I am unable to compare deals with other providers. 

I continually phone BT to ask them to sort with openreach. I never get any feedback and after several weeks nothing has changed. I am a bit lost as to who can actually help?

I would be very grateful if someone has any suggestions on the best way to approach this to actually get the changes made? 

Thank You !!!

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: How to get my address added to broadband checker?

so what happens when you enter your phone number here http://dslchecker.bt.com/adsl/adslchecker.welcome



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