There is another thread recently where someone did appear to have been put on a 40/10 profile after doing something with their BT Tv package or similar and had to get help from the Mods. Was BT sports.
@Gary2018 Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to get this looked into. You can find the link by clicking on my username.
I've had a look at our email queue and can confirm that we have your details. We've been extremely busy these last few days so please accept my apology for the delaying getting to you. One of my colleague from the for team will be in touch later on today all going well.