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2infinityandbeyond
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Message 1 of 57

How to order FTTP on Demand when availability checker says you can get it!

Hi all.

 

If i go to: http://www.dslchecker.bt.com/adsl and enter my phone number the results say that FTTP on Demand is now available for my line.

 

I have braced myself for costly install, and whilst i dont need 330Mbps more than my current 3Mbps would be brilliant!

 

My question is - how on earth do i order it?

 

Thanks

 

FTTP On Demand

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Distinguished Sage
Distinguished Sage
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Message 2 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

I thought you could only get FTTPoD provided your cabinet was FTTC


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Message 3 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

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2infinityandbeyond
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Message 4 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

to imjolly - that is my understanding of how it works as well.

 

My question is - how on earth do i order it?!

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2infinityandbeyond
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Message 5 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

To - gg30340,  Thanks for the reply but this isn't the link for ordering "FTTP on Demand".

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Guru
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Message 6 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

Hi 2infinityandbeyond,

 

What I think has happened is that Openreach and BT Wholesale have made the "FTTP on Demand" (FTTPoD) service/product available to the ISPs/Communication Providers.

 

To qualify for the product, I think your line has to be connected to a pcp (Cabinet) that is linked to a FTTC (DSLAM) cabinet. Your exchange also needs to be  "FTTP on Demand" ready too.

 

In your case it looks like your exchange is "FTTP on Demand" ready, but there is no mention of WBC FTTC for your cabinet (pcp) 2, which may mean you are unable to get "FTTP on Demand" at this current time.

 

However saying that, I don't think BT Retail (a communication provider) has a dedicated FTTPoD fibre product. Though they do have a FTTP fibre product which may trigger a "FTTP on Demand" service if FTTPoD is available to you.

 

The FTTP broadband service can be order by going to www.bt.com/160mb

 

Also bear in mind that the FTTPoD service will be very expensive to install and you may have to cover the costs depending on the agreement with Openreach, BT Wholesale and the ISP In this case BT Retail.

 

Hope that helps,

Cheers


jac_95 | BT.com Help Site | BT Service Status
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Distinguished Sage
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Message 7 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!


@2infinityandbeyond wrote:

to imjolly - that is my understanding of how it works as well.

 

My question is - how on earth do i order it?!


well from the checker you do not appear to have fibre at your cabinet



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Distinguished Guru
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Message 8 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

Cab 2 is enabled

 

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Distinguished Sage
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Message 9 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

strange how FTTC didn't show in OP's post  of course he could be that far from the cabinet that FTTC is not available



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Distinguished Guru
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Message 10 of 57

Re: How to order FTTP on Demand when availability checker says you can get it!

Maybe too far from the cab?
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