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iggyb
Contributor
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Message 1 of 3

How to tell if your are using fibre

I am in the process of upgrading to Superfast Fibre but am having trouble with twice having activation not happening when promised. In the Smart Hub does the second value in connection status display show the type of connection you actually have or just what package BT thinks you have? Any advice would be appreciated.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: How to tell if your are using fibre

You need to look at the modulation type

g992.3 Is normal ADSL broadband.

g993.2 Is VDSL

 

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iggyb
Contributor
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Message 3 of 3

Re: How to tell if your are using fibre

Thanks for the info. I found the modlation type in the Technical Log/Information on the Smart Hub.

I can now check to see if fibre gets activated.

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