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Moderator
Moderator
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Message 11 of 14

Re: Hub keeps dropping broadband connection

@McSure I was calling there but missed you, I'm really sorry I can see the connection has continued to drop out over the weekend and we're going to need to get you another engineer visit booked. Is there a day this week that would suit?

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Aspiring Contributor
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Message 12 of 14

Re: Hub keeps dropping broadband connection

Hi Neil tomorrow, or any morning this week.
Nigel
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Moderator
Moderator
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Message 13 of 14

Re: Hub keeps dropping broadband connection

Hi @McSure I see the engineer has changed your line, I'll follow up with you again on Monday to check if this has worked.

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Moderator
Moderator
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Message 14 of 14

Re: Hub keeps dropping broadband connection

Hi @McSure I called there but missed you, can you let me know if you're happy the problem has been resolved by the last engineer?

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