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StaceyV1
Beginner
315 Views
Message 1 of 3

Hub, phone and tv not working!

Hell everyone,

A couple days ago I lost Wi-fi connection.  The hub started flashing purple then after a few hours orange. I am unable to receive or make phone calls from my landline and now the bt tv is losing signal. Not had any problems before and haven’t changed anything set up wise.
I have reset, checked all cables and tried the test socket with both hub and landline. I’m at a loss! Can anyone offer any advice please?

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2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage
313 Views
Message 2 of 3

Re: Hub, phone and tv not working!

Clearly you have a line fault and need to report it to 0800800150.

StaceyV1
Beginner
303 Views
Message 3 of 3

Re: Hub, phone and tv not working!

Thank you for your help! I will phone them up and see what they can do for me. Hopefully the will send someone out to fix it ASAP.

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