cancel
Showing results for 
Search instead for 
Did you mean: 
itpearn
Aspiring Contributor
273 Views
Message 1 of 3

Hub5 keeps disconnecting multiple times per day

Hello.
Please help.
Hub5 keeps resetting multiple times a day.
An example from the event log:

21:50:03, 03 Aug. ( 44.120000) Device disconnected: Hostname: android-​2ef36038d5c38ca8 IP: 192.168.1.70 MAC: 1c:b7:2c:48:d9:0f
21:50:03, 03 Aug. ( 44.120000) Device disconnected: Hostname: KatieMarketing IP: 192.168.1.66 MAC: 80:56:f2:36:b8:85
21:50:03, 03 Aug. STP Alert: Port eth0 leaving blocking state.
21:50:01, 03 Aug. ( 42.710000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
21:50:01, 03 Aug. ( 42.700000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
21:50:01, 03 Aug. ( 42.260000) CWMP: Initializing transaction for event code 1 BOOT
21:49:58, 03 Aug. ( 39.650000) WiFi auto selected channel 44
21:49:58, 03 Aug. ( 39.650000) 36-​93::40-​93::44-​93::48-​93::52-​92::56-​93::60-​92::64-​92::100-​92::104-​93::108-​94::112-​95::116-​95::120-​95::124-​95::128-​96
21:49:58, 03 Aug. ( 39.640000) 5 GHz Wireless: Rescan, Reason: 'Power-​up'
21:49:58, 03 Aug. ( 39.640000) WiFi auto selected channel 1
21:49:58, 03 Aug. ( 39.640000) 1-​97::2-​97::3-​97::4-​99::5-​100::6-​97::7-​96::8-​96::9-​95::10-​97::11-​98::12-​98::13-​97
21:49:58, 03 Aug. ( 39.640000) 2.4 GHz Wireless: Rescan, Reason: 'Power-​up'
21:49:58, 03 Aug. ( 39.640000) Wire Lan Port 1 up
21:49:57, 03 Aug. ( 38.710000) WAN Auto-​sensing running.
21:49:53, 03 Aug. ( 34.510000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
21:49:45, 03 Aug. ( 26.320000) WPA2 mode selected
21:49:45, 03 Aug. ( 26.320000) WPS enabled
21:49:43, 03 Aug. ( 24.260000) WPA2 mode selected
21:49:43, 03 Aug. ( 24.260000) WPS enabled
21:49:34, 03 Aug. ( 15.390000) System start
21:49:03, 03 Aug. (233490.590000) The system is going DOWN for reboot.
21:49:03, 03 Aug. (233490.590000) OpenRG is going for reboot by IPC command
21:48:58, 03 Aug. (233485.590000) OpenRG will go down for reboot in 5 seconds
21:44:18, 03 Aug. (233205.670000) CWMP: session closed due to error: No response
21:44:18, 03 Aug. (233205.650000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
21:44:18, 03 Aug. (233205.640000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
21:43:47, 03 Aug. (233175.190000) CWMP: session closed due to error: No response
21:43:47, 03 Aug. (233175.160000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
21:43:47, 03 Aug. (233175.150000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
21:43:47, 03 Aug. (233174.710000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
21:43:45, 03 Aug. (233172.600000) PTM over DSL is down after 42 minutes uptime
21:43:45, 03 Aug. (233172.600000) PPPoE is down after 41 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
21:43:42, 03 Aug. (233169.490000) PPP LCP Send Termination Request [User request]
21:42:39, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:42:10, 03 Aug. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 198.20.99.130-​>86.184.55.7 on ppp3)
21:41:50, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:41:28, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:44333-​>[216.58.198.100]:443 on ppp3)
21:41:20, 03 Aug. BLOCKED 2 more packets (because of First packet is Invalid)
21:41:19, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:33524-​>[216.58.214.10]:443 on ppp3)
21:39:50, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:38:39, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:37:27, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:44333-​>[216.58.198.100]:443 on ppp3)
21:37:20, 03 Aug. BLOCKED 2 more packets (because of First packet is Invalid)
21:37:18, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:33524-​>[216.58.214.10]:443 on ppp3)
21:37:18, 03 Aug. BLOCKED 1 more packets (because of First packet is Invalid)
21:37:17, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:57629-​>[173.223.176.30]:80 on ppp3)
21:37:08, 03 Aug. BLOCKED 1 more packets (because of First packet is Invalid)
21:37:07, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:40087-​>[216.58.210.42]:443 on ppp3)
21:36:18, 03 Aug. IN: BLOCK [16] Remote administration (TCP [89.248.168.29]:46934-​>[86.184.55.7]:80 on ppp3)
21:35:49, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:35:03, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:43900-​>[52.71.184.80]:443 on ppp3)
21:34:38, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:33:49, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:33:27, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:44333-​>[216.58.198.100]:443 on ppp3)
21:33:13, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:50808-​>[104.66.64.29]:80 on ppp3)
21:30:32, 03 Aug. BLOCKED 1 more packets (because of Remote administration)
21:30:30, 03 Aug. IN: BLOCK [16] Remote administration (TCP [5.255.90.133]:58277-​>[86.184.55.7]:80 on ppp3)
21:29:14, 03 Aug. BLOCKED 2 more packets (because of First packet is Invalid)
21:29:12, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:57629-​>[173.223.176.30]:80 on ppp3)
21:28:39, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.69]:52090-​>[217.32.25.48]:80 on ppp3)
21:27:14, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:44333-​>[216.58.198.100]:443 on ppp3)
21:26:39, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.69]:52090-​>[217.32.25.48]:80 on ppp3)
21:25:07, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:23:41, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:21:29, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:51888-​>[31.13.90.1]:443 on ppp3)
21:21:17, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:50808-​>[104.66.64.29]:80 on ppp3)
21:21:06, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:19:11, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:19:06, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:18:01, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:17:48, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49846-​>[65.20.0.43]:993 on ppp3)
21:15:43, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:38952-​>[216.58.198.100]:443 on ppp3)
21:15:28, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:51888-​>[31.13.90.1]:443 on ppp3)
21:15:05, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:14:13, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:13:28, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:51888-​>[31.13.90.1]:443 on ppp3)
21:13:05, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:12:19, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:57629-​>[173.223.176.30]:80 on ppp3)
21:11:42, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:38952-​>[216.58.198.100]:443 on ppp3)
21:11:16, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49846-​>[65.20.0.43]:993 on ppp3)
21:10:41, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56653-​>[74.125.71.188]:5228 on ppp3)
21:10:31, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:60639-​>[66.102.1.188]:5228 on ppp3)
21:10:13, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:10:11, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:42358-​>[54.169.221.185]:80 on ppp3)
21:09:40, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:57629-​>[173.223.176.30]:80 on ppp3)
21:09:27, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:51888-​>[31.13.90.1]:443 on ppp3)
21:08:08, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.73]:45264-​>[74.125.133.188]:5228 on ppp3)
21:07:42, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:38952-​>[216.58.198.100]:443 on ppp3)
21:06:19, 03 Aug. BLOCKED 1 more packets (because of First packet is Invalid)
21:06:18, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:41895-​>[31.13.90.1]:443 on ppp3)
21:06:15, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49634-​>[216.58.198.110]:443 on ppp3)
21:03:41, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:38952-​>[216.58.198.100]:443 on ppp3)
21:03:35, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.70]:43137-​>[216.58.198.100]:443 on ppp3)
21:02:45, 03 Aug. IN: BLOCK [16] Remote administration (TCP [50.63.25.171]:39244-​>[86.184.55.7]:80 on ppp3)
21:02:21, 03 Aug. (230689.230000) CWMP: session completed successfully
21:02:21, 03 Aug. (230689.020000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
21:02:14, 03 Aug. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:49846-​>[65.20.0.43]:993 on ppp3)
21:02:14, 03 Aug. (230681.710000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
21:02:14, 03 Aug. (230681.700000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
21:02:12, 03 Aug. (230679.580000) WAN operating mode is VDSL
0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
Distinguished Sage
260 Views
Message 2 of 3

Re: Hub5 keeps disconnecting multiple times per day

Are you currently connected to test socket with a new filter to eliminate any problems caused by internal wiring?

 

have you tried a factory reset of hub using recessed button on back and holding until lights flash?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
itpearn
Aspiring Contributor
237 Views
Message 3 of 3

Re: Hub5 keeps disconnecting multiple times per day

Thank you imjolly. I will reset hub when back from work, then monitor for 24 hours, if still bad then will plug into test socket and examine and post any new event logs. Speak in a day or 2. Thanks again.
0 Ratings
Reply