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commiczar
Aspiring Contributor
239 Views
Message 1 of 3

I have 68mbps speed . ethernet cable. when online I keep getting blue circle buffering

I have a speed of 68mbps (according to BT speed checker )Yet when on line I keep getting blue circle buffering , even on news sites , movies are a joke , Games even worse they just drop out . only got mobile and tv on wireless , computer connected by ethernet , I am on unlimited 2,, 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: I have 68mbps speed . ethernet cable. when online I keep getting blue circle buffering

post the stats from your hub  if hh6 then advanced settings then technical log information

run btspeedtester and when first test completes run diagnostic test and post results  must be done with ethernet conenction and best with IE/Edge

 



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commiczar
Aspiring Contributor
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Message 3 of 3

Re: I have 68mbps speed . ethernet cable. when online I keep getting blue circle buffering

thanks for reply . will do that asap after work 

 

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