cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
180 Views
Message 1 of 2

IP Profile

Not sure if a problem or BT working a fast one to ensure meeting their minimum speed guarantee.

 

IP Profile when first got fibre was 38 then after about 18 months dropped to 34, recently took out new contract with a guarantee minimum of 29mbp but frequently this dropped to 27.5, my IP Profile has now dropped to 32 with a guarantee of 25mbp.

Talk about moving goalposts so don't have to pay out.

0 Ratings
Reply
1 REPLY 1
Highlighted
Distinguished Sage
Distinguished Sage
177 Views
Message 2 of 2

Re: IP Profile

your profile is based on your connection speed not the other way round.  so if connection speed changes then so will your profile  check your router stats  any speed guarantees quoted by BT are connection speeds not download speeds or ip profile



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply