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Abi20
Beginner
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Message 1 of 2

If I have a grey BT box does this mean the ducting is complete?

Hi I have moved into a new build home and have been here for 7 months.

When I went to setup my BT line I was informed that I was still waiting for the ducting to be completed...I am still in the same position.

In the last week I have had an openreach engineer install a grey BT box on the front of my house does this mean the ducting is complete and I can now get BT to come and install my internal sockets?

 

Thank you.

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pippincp
Distinguished Sage
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Message 2 of 2

Re: If I have a grey BT box does this mean the ducting is complete?

Ring the FTTP team and ask. 0800 587 4787

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