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O-I-MrsC
Newbie
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Message 1 of 16

Increase the 40GB Usage Allowance to 80GB

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I have been told by a very reliable source (a BT engineer) that somewhere on the 'My BT' site you can increase your 40GB usage allowance up to 80GB for FREE... but I can't find it anywhere 😞

 

I understand it's not going to be on the Home page with a big flashing neon sign but I have checked in a lot of the small print and just can't find it.

 

I was hoping that the clever folks on here either know where it is or would be able to find it and tell me where it's hiding.

 

 

All help appreciated

Thanks

 

O I MrsC

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15 REPLIES 15
Guru
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Message 2 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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Hi and welcome to the forum, i've never known of an 80GB allowance, the packages available are either 40GB or Unlimited. If it was available it would be readily available to purchase via the B.T website.

 

Edit: 10GB as well, as john mentioned.

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Distinguished Sage
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Message 3 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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hi there is no 80gb usage  package on BT they are 10gb 40gb or unlimited they are the only packages  i think he means the 40mb to 80mb infinity speed  upgrade  or as it is advertised 38 or 76mb  packages 

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Distinguished Guru
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Message 4 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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Are you sure he didn't mention upgrading your BT Infinity account from the 40Mb (now up to 38Mb) to the 80Mb (up to 78Mb) service?

 

This is the only free upgrade I know of, currently anyway.

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Distinguished Sage
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Message 5 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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agreed DS  that is the only free upgrade 

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O-I-MrsC
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Message 6 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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It's not a package that BT offer... those I can find.

 

The engineer said he had done it to his account with a few clicks on the site.

 

I'm kicking myself that I didn't ask him to show me where!

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Guru
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Message 7 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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@O-I-MrsC wrote:

It's not a package that BT offer... those I can find.

 

The engineer said he had done it to his account with a few clicks on the site.

 

I'm kicking myself that I didn't ask him to show me where!


As DS mentioned, you sure the engineer wasn't talking about speed upgrades? this is the only thing really you would be able to upgrade for free within your account.

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Distinguished Sage
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Message 8 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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there is nowhere on the site for a free usage allowance upgrade he has given you wrong information the only free upgrade is the speed one
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O-I-MrsC
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Message 9 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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OK... thanks DS

How do I do that?
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O-I-MrsC
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Message 10 of 16

Re: Increase the 40GB Usage Allowance to 80GB

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That sounds like it.... what do I need to do?

 

Thanks

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