Thanks for your reply!
Tonight everything has repeated itself like clockwork with everything working fine up until about 6pm, where the internet is dropping out and then coming back in very briefly before cutting out again (dispite the blue light shining on).
I managed to run the speed test with varying results:
- When everything seemed to be working fine I had dl speeds of about 40mb and upload of about 5mb. After trying to run the diagnostics it said that I don't have FTTP to my address (which evidently isn't the case)
- In the intermittent stage when the internet keeps dropping and starting back up breifly, I had a result of 0mb dl and 0mb upload.
- Now whenever I try to run it I'm getting the error code #2032
Here is the technical log to hopefully shine some light on what it happening.
And general info:
The internet has come back again and I managed to run the diagnostics based on my number rather than address. However, this time it gave some ludicrous result of 353.84 Mbps dl speed. I've sanity checked it against other speed checkers and they're coming out at around 45mbps atm.... Help!
some browsers are giving false readings I suggest you try again using edge or Internet Explorer
Thanks for the heads up! Edge is showing more accurate numbers (46.22 dl and 8.63 ul). Do you know what might be causing my issue?
Had to conatct the Tech Dept. They said they would reset my connection and to see if it improves of the next few day.
Not sure what they did. Probably connected to the substation and reset their router. Has been back to norml since.
I used Sppedtest app on my mobile phone. That gives me a reasonably accurate reading. No browser interference.
Was running at 40meg down 8meg up for most of the day. Now at 12 and 7. They did say it would take 24hrs to settle back in.
Try www.speedtest.btwholesale.com that gives an accurate reading