I never got the free speed upgrade offered to many several months ago, only extra Cloud storage, yet when I do a "what's available on my line" test, it says "Great News - You can get speeds up to 71Mb with Superfast Fibre 2 Unlimited". I'm on Infinity 1 unlimited and get speeds at the top of what I can expect on that. So why are BT happy for me to pay to upgrade to Infinity 2 yet didn't get offered it when rolling out the free upgrade?
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can you post stats from your hub if hh6 then advanced settings then technical log information if hh5 then troubleshooting then helpdesk
can you enter phone number and post results delete number https://www.btwholesale.com/includes/adsl/main.html
you can save the results then when you post reply then go to photo and retrieve the saved file
Hi imjolly, ASDL checker results. Don't know if they are of use without hub results. Will post those tomorrow. Thanks.
hub stats tomorrow will be ok
Hi imjolly, Hub stats as promised yesterday.
(There must be an easier way up uploading files other that taking a photo, or am I being really thick?).
Many thanks. Peter.
did you actually receive a letter advising you that you would get the upgrade back in October last year?
from your stats your attainable is just above the infinity 1 max so you would get little improvement in down speed but would have benefited from the up speed