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fenixriot
Aspiring Contributor
153 Views
Message 11 of 15

Re: Infinity 1 speed decrease

Chat advisor done some tests on the line and found there is problems on the line and an engineer is coming out thursday to sort it out, hopefully. Cheers for help
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Distinguished Sage
Distinguished Sage
148 Views
Message 12 of 15

Re: Infinity 1 speed decrease

hope engineer finds something and outside your home

look forward to update



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cymrobach1
Contributor
139 Views
Message 13 of 15

Re: Infinity 1 speed decrease

Hope you get some success

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fenixriot
Aspiring Contributor
124 Views
Message 14 of 15

Re: Infinity 1 speed decrease

Lets hope so, as 8mb with 3 kids is not fun lol. And it should be outside the property as it reduced speed during the night when everyone was in bed, and i have tried different cables and router, so all the equipment in the house is fine. Will keep you posted.
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fenixriot
Aspiring Contributor
110 Views
Message 15 of 15

Re: Infinity 1 speed decrease

Just a quick upfate, engineer due tomorrow, but today i had internet reset and is hitting a more respectful 37mb however it is still less than the 51mb i have been getting since i had bt internet.
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