cancel
Showing results for 
Search instead for 
Did you mean: 
GANDAUK
Beginner
13,782 Views
Message 1 of 13

Infinity 2 and microfilters

Go to solution

We're in the process of ordering Infinity 2, and I was just wondering whether this system would require using microfilters on phone extensions in the house? we have 2 phones - one in the office, where the hub will be situated along with the new BT faceplace etc, and the other in the hallway. Would both of these phones require a microfilter?

 

Apologies if this question's been asked before.

0 Ratings
Reply
12 REPLIES 12
Distinguished Sage
Distinguished Sage
13,775 Views
Message 2 of 13

Re: Infinity 2 and microfilters

Go to solution

No you should not need to use micro filters with infinity 2. The installer should change the master socket to a filtered one and that should do away with the need for filters on your extensions.

0 Ratings
Reply
shyne
Beginner
13,774 Views
Message 3 of 13

Re: Infinity 2 and microfilters

Go to solution

No you would not need microfilters anymore. The master socket will have two sockets, one for infinity and one for phone line or any phone extension cables. 

0 Ratings
Reply
shyne
Beginner
13,771 Views
Message 4 of 13

Re: Infinity 2 and microfilters

Go to solution
Someone beat me to it.
0 Ratings
Reply
GANDAUK
Beginner
13,745 Views
Message 5 of 13

Re: Infinity 2 and microfilters

Go to solution
Cheers folks. That's a relief to know. Many thanks
0 Ratings
Reply
atttim
Aspiring Expert
13,728 Views
Message 6 of 13

Re: Infinity 2 and microfilters

Go to solution

Hi, I had Infinity Option1 installed yesterday but he didn't tell me to uplug my filters to my two phone extensions.

Its an Openreach MK2 mastersocket fitted.

I assume I can remove them for Option 1 as well...??

0 Ratings
Reply
fable
Aspiring Expert
13,708 Views
Message 7 of 13

Re: Infinity 2 and microfilters

Go to solution
if the extensions are wired in to the mastersocket properly
0 Ratings
Reply
Sage
Sage
13,681 Views
Message 8 of 13

Re: Infinity 2 and microfilters

Go to solution

@fable wrote:
if the extensions are wired in to the mastersocket properly

If they are not it will only cause speed problems.

0 Ratings
Reply
cnberg
Newbie
13,559 Views
Message 9 of 13

Re: Infinity 2 and microfilters

Go to solution

Actually you do need to use ADSL microfilters with BT Infinity on all the single socket phone extensions in your house. The engineer will install the main socket with 2 sockets and tthis does not require a microfilter. All the other sockets DO REQUIRE microfilters.

 

If you don't have microfilters installed then you will interupt the BT Infinity connection and youi'll also suffer from a loss of speed.

 

I've just had BT Infinty 2 installed and was told by the engineer that I didn't need microfilters. But my connection was broken every time I made a phone call. Spoke to BT and replaced the microfilters and everything is fine now, including much better speed. 

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
13,553 Views
Message 10 of 13

Re: Infinity 2 and microfilters

Go to solution

@cnberg wrote:

Actually you do need to use ADSL microfilters with BT Infinity on all the single socket phone extensions in your house. The engineer will install the main socket with 2 sockets and tthis does not require a microfilter. All the other sockets DO REQUIRE microfilters.

 

If you don't have microfilters installed then you will interupt the BT Infinity connection and youi'll also suffer from a loss of speed.

 

I've just had BT Infinty 2 installed and was told by the engineer that I didn't need microfilters. But my connection was broken every time I made a phone call. Spoke to BT and replaced the microfilters and everything is fine now, including much better speed. 


Then yours was a bad install, and was not wired up correctly.

 

Filters are not needed on extensions if its been done properly.

infinity_wiring1.jpg

0 Ratings
Reply