cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Fuzzy171
Aspiring Contributor
441 Views
Message 1 of 11

Infinity 2 speed after 24 hours

Go to solution

I was connected yesterday and I am getting 32mb down and 8mb up. On my smart hub it says 34.5 and 8.6 so good enough. I was told I could expect between 56-70 down and 15-20 up with the minimum guaranteed speed of 56 down. Is this a resonable speed I'm receiving after 24 hours or should it be better?

 

Thanks in advance.

0 Ratings
10 REPLIES 10
Distinguished Guru
Distinguished Guru
434 Views
Message 2 of 11

Re: Infinity 2 speed after 24 hours

Go to solution

For the 1st 48 hrs you should be recieving a faster speed as DLM builds a profile and the adjusts your connection (if necessary) for stability.

 

Can you post your line stats from the Hub?

0 Ratings
Fuzzy171
Aspiring Contributor
416 Views
Message 3 of 11

Re: Infinity 2 speed after 24 hours

Go to solution

Thanks for getting back to me but what stats from the hub?

0 Ratings
Distinguished Guru
Distinguished Guru
410 Views
Message 4 of 11

Re: Infinity 2 speed after 24 hours

Go to solution

Use THIS link and post back a screenshot.

0 Ratings
Fuzzy171
Aspiring Contributor
397 Views
Message 5 of 11

Re: Infinity 2 speed after 24 hours

Go to solution

IMG_4745.PNG

0 Ratings
Fuzzy171
Aspiring Contributor
370 Views
Message 6 of 11

Re: Infinity 2 speed after 24 hours

Go to solution

Screen Shot 2016-10-06 at 15.38.17.png

0 Ratings
Distinguished Sage
348 Views
Message 7 of 11

Re: Infinity 2 speed after 24 hours

Go to solution
Something not right.

Where is your hub connected? The master socket or an extension?
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
0 Ratings
Fuzzy171
Aspiring Contributor
345 Views
Message 8 of 11

Re: Infinity 2 speed after 24 hours

Go to solution
Master socket
0 Ratings
Fuzzy171
Aspiring Contributor
341 Views
Message 9 of 11

Re: Infinity 2 speed after 24 hours

Go to solution
Sorry it's at the master socket with a micro filter but I've ordered a new rj11 cable to see if it makes a difference.
0 Ratings
Distinguished Sage
320 Views
Message 10 of 11

Re: Infinity 2 speed after 24 hours

Go to solution
You need an engineer visit.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’