I am on the Bearwood Exchange
download speed 12.83
also did further diagnositc with same results.
Surely this cant be right for infinity 2
Any help would be greatly appreciated
Hi these are the results from the additional test but as you can see there seems to have been an error.
@Bouf111 I'm sorry about the delay getting back to you. I can't see any issues reported with the Bearwood exchange but if there is congestion on the network it may be in a different location.
If you send over your details we'll be happy to get this looked into. You can find the click here to contact the mods link by clicking on my username.
From double checking there may be a potential congestion issue.
There is one particular VLAN on that exchange that BT Wholesale have identified as being over utilised. So if both you guys are connected to that VLAN this will explain why you're seeing a slow down of your throughput speed during peak times.
@Tlwil13 Can you also send us over your details and we'll check this for you too? Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.