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Distinguished Sage
Distinguished Sage
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Message 11 of 16

Re: Infinity 2 speeds less than Infinity 1!

if you could get noise  margin back down to normal 6db that would improve you conenction speed nearer your attainable which would be with range 'A' of estimate



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RichardDalton
Beginner
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Message 12 of 16

Re: Infinity 2 speeds less than Infinity 1!

Any advice on how to get that noise margin down?

 

I tried plugging directly into the test socket but that didnt help (and using a new wire, just in case).

 

I did the noise test on the line and it was completely silent.

 

Is it something that will just improve over time if I keep the connection stable? Or something BT could look into?

 

Thanks.

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Sage
Sage
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Message 13 of 16

Re: Infinity 2 speeds less than Infinity 1!

As you have no noise on your line and used the test socket without improvement keep the line stable (ie. no HH reboots).

 

If no improvement after 14 days either get back here or contact the wonderful offshore helpdesk.

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Message 14 of 16

Re: Infinity 2 speeds less than Infinity 1!

Disconnects are only part of what DLM looks at, the other factor appears to be the errored seconds. The homehub doesnt give you this stat so you all you can do is:
1 ensure you dont have wiring issues
2 wait for the best

If you unplug to connect to the test socket after powering down the hub make sure you wait 30 minutes before reconnecting or DLM may think it is a retrain
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RichardDalton
Beginner
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Message 15 of 16

Re: Infinity 2 speeds less than Infinity 1!

Almost 14 days of stable connection with pretty much no improvement in noise margin or speed 😞

 

5. DSL uptime:13 days, 22:31:54
6. Data rate:8194 / 34958
7. Maximum data rate:8194 / 49435
8. Noise margin:6.1 / 11.9
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Distinguished Sage
Distinguished Sage
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Message 16 of 16

Re: Infinity 2 speeds less than Infinity 1!

you need to just maintain connection with no resets and DLM will make the reduction in noise margin and increase in speed but from other posts it can take more than just a couple of weeks



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