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andrewk
Contributor
375 Views
Message 31 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Will do - no reply so far

 

Andrew

 

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Enigma123
Expert
352 Views
Message 32 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Whats your ip profile?
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andrewk
Contributor
314 Views
Message 33 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Still the same as it was 18 months ago.

 

Download - 38.72 Mbps

Upload - 10 Mbps

 

I think that means I am still on Infinity 1, so the upgrade has still not been actioned.

 

I'm getting a tad fed up of nothing happening .......

 

Andrew

 

 

 

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andrewk
Contributor
278 Views
Message 34 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Still no reply from Admin ..... now 9 days

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Distinguished Sage
263 Views
Message 35 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

resend the mail quoting the earlier mail reference number
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andrewk
Contributor
246 Views
Message 36 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Still no reply.   A further reminder sent.

 

I have again tried the BTW performance test.  My u/l IP profile is still 10Mbps,  so I guess I am still on Infinity 1.

 

Andrew 

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Distinguished Expert
241 Views
Message 37 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?


@andrewk wrote:

I have again tried the BTW performance test.  My u/l IP profile is still 10Mbps,  so I guess I am still on Infinity 1.

 


Yes, you're on Infinity 1.

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Sage
Sage
235 Views
Message 38 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

Andrew, go onto twitter @BTCare and quote the ref no for them.

 

It is unusual for you not to have hand a reply from the mods.

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andrewk
Contributor
219 Views
Message 39 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?

I did register on Twitter a long time back but have never used it.   Today, for the first time, I have - weird .....

 

The tweet I generated is .....

 

Had no reply from Admin contact form for 10 days. Ref: xxxxxx-xxxxxx about Infinity 2 upgrade (u/l profile still 10Mbps)

 

which I suppose gets the point across.

 

Andrew

 

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andrewk
Contributor
199 Views
Message 40 of 49

Re: Infinity 2 stabilisation period - how can I tell it is happening?


@pippincp wrote:

@ANDREW, go onto twitter @BTCare and quote the ref no for them.

 

It is unusual for you not to have hand a reply from the mods.


It's interesting, though, that a MOD was able to edit my post above within 40 mins of posting.  Makes you wonder whether I am being deliberately ignored ......

 

(Not impressed!!!)

 

Andrew

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